The Challenge

Many small and medium businesses struggled with fragmented utility management—data in spreadsheets, manually tracked payments, and delayed insights led to billing errors, wasted time, and limited visibility for decision-makers.

---

Project Goals

• Provide a single, intuitive dashboard for tracking all utility accounts and team roles.
• Automate billing cycles, reminders, and payments, reducing manual errors.
• Deliver real-time analytics and reporting to enhance financial awareness and decision-making.

---

Synplex’s Utilify Solution

Module	Description
Account Dashboard	Centralized view of all utility accounts, usage metrics, and upcoming bills
Billing Engine	Automates invoice generation, reminders, and payment status tracking
Team Permissions	Role-based access for finance staff, managers, and executives
Alerts & Notifications	Real-time alerts for bill due dates, anomalies, or usage spikes
Analytics & Reporting	Customizable charts, usage trends, and exportable CSV reports

---

Tech Stack

• React front‑end with Next.js for dynamic, responsive UI
• Django REST API powering backend endpoints and business logic
• PostgreSQL as the primary data store for accounts and usage history
• Docker + CI/CD for streamlined deployment across staging and production

---

Results (First 90 Days)

KPI	Before	After	Δ
Manual billing time per month	8–10 hrs	2–3 hrs	–75%
Billing errors	15%	3%	–80%
User satisfaction score	70%	92%	+22 pts
Time to insight (reports)	Weekly	Real-time	Continuous

---

Business Impact

• Massive time savings — Finance teams regained hours monthly thanks to automated workflows.
• Fewer errors — Automated billing engine reduced discrepancies significantly.
• Data-driven operations — Real-time insights improved financial control.
• Scalable foundation — Built with modern tech to support future feature growth.